FAQ

Frequently asked questions

Answers to common questions about our software, licensing, training and services.

How does software licensing work?

Our software is delivered with secure, signed license keys tied to your hardware. Licenses come in academic and commercial tiers, with single-seat and multi-seat options. Each product also offers a free time-limited demo so you can evaluate it first.

Can I try the software before buying?

Yes. Every simulation tool has a free demo edition so you can validate it against your use case before purchasing a full license.

What areas do your tools and services cover?

We focus on optical (free-space and underwater), RF/microwave and satellite (NTN) communications, including atmospheric turbulence, channel modeling, 5G/6G and AI for communications.

Do you offer custom engineering and consultancy?

Yes. We provide simulation, modeling, analysis, custom hardware design and consultancy packages tailored to research, industry and government programs.

What training formats are available?

We offer live online courses, on-site training at your facility, and self-paced self-learning courses — all with certificates and evaluations.

How do I get support for a licensed product?

Licensed users receive documentation, version updates and engineering support. Reach out through our contact page and our team will assist you.

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